We are happy to have satisfied customers, and we guarantee the product’s quality! But if you are not satisfied with your purchase, you can return the product within 15 days after you receive your parcel. The product must be returned as a full set and in the original condition.
Return delivery is paid by you.
If the product is returned at our fault (wrong or faulty drum), we pay all delivery costs.
We will return your money paid for the purchase (less the delivery) within 30 days after the return shipment. That includes 10 days for the return delivery, 5 days from the receipt of the product and return documentation, and bank transfer takes 5 to 10 more days.
If you wish to return the product, please contact us for instructions: firstname.lastname@example.org
Mail sometimes returns undelivered parcels. For such orders, we are responsible for the full return of your money paid for the product less the delivery cost, as a wrong delivery address is the main reason for such returns. Please make sure you specify the right address in your order.
In some countries, additional customs taxes may be charged. The buyer pays all customs costs in his/her country.