# Service information

## SHIPPING COST

We offer free shipping on all UFO Drum orders worldwide.  
  

### SHIPPING METHODS

We ship via avia post — postal items are delivered exclusively by air and are treated as a priority.  
  

### SHIPPING TIMES

Depending on the destination country, international orders can take between 4 to 21 business days to deliver.  
International orders can experience delays, please contact customer service, we will find a solution.  
  

### SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification e-mail.  
  

### DUTIES AND TAXES

Please note that you are responsible for paying the required duties & taxes upon delivery. Please check you local import tax regulations.

> Source: [Ufodrum](https://ufodrum.myshopify.com/pages/service-information)
> Updated: 2026-10-12